Shipping and returns

Draft — to be completed and reviewed by the merchant before launch.

Shipping

We ship across the UK. Available shipping options and costs are shown at checkout.

Changed your mind?

You can return your in-halo within 7 days of delivery for a full refund of the £24.99 product price. Please send it back unused, in its original box with everything it came with: the pendant, chain, keyring attachment, screwdriver and both CR1616 batteries.

Message us on Instagram at @weareinhalo to start a return and we'll send you the returns address. Return postage is paid by you unless the item is faulty. We'll refund you within 14 days of receiving it, to your original payment method.

Faulty or damaged?

If your in-halo arrives damaged or stops working (other than a flat battery), contact us within 30 days of delivery with a photo and we'll replace or refund it, including postage. This doesn't affect your statutory rights under UK consumer law.